Positively embracing technology

Our aim is to improve the quality and accessibility of information and to improve the range and accessibility of digital support that we offer to people. We also want to use technology to release valuable clinical time and to improve safety through flagging potential risks to aid clinical decision making.

We will employ digital and technological advances within clinical practice to improve care.

For example, using Artificial Intelligence (AI) enabled tools to more rapidly create and appropriately share a person-centred multidisciplinary statement of need, a single risk assessment and personalised, coproduced care plan. We will enable people to access approved, digital therapeutic interventions and services at any time, using information provided to indicate the most effective therapeutic solutions based upon a person's needs and situation.

We will use objective measures and validated assessment tools which are shared with the people who use our services. For example digital mood diaries and Clinician and Patient Recorded Outcome Measures.

Increasingly, we will be able to share  information and records across organisational boundaries, improving joined-up care for people and supporting the ambition of getting the right care at the right time. We will also learn, from our own experience and that of other organisations, to adopt and use approved methods of managing care and caseloads and predicting demand, capacity and levels of need.

We will collaborate with external organisations including universities and industry to explore cutting-edge research and innovation. Our overriding aim is to use technology and digital solutions consistently, to make them easily accessible and to the greatest possible benefit for each person. We need to do this whilst ensuring that digital inequality isn't increased.