Mental health, learning disability and neurodiversity services
The Trust is experiencing issues accessing our usual electronic patient record systems and, as a result, there may be delays in responding to you, your complaint or concerns. Due to these difficulties we may need to ask you to confirm or retell information that you have previously provided to us.
We continue to provide services and support to people who use our services and are able to maintain current records using secure alternative systems. We are working closely with the software provider and other NHS and care organisations affected and are making progress towards our usual system being available again as quickly and as safely as possible.
The supplier has commissioned an external specialist company to investigate the incident, who found no evidence that any data has been lost or taken. We are reassured by their assessment that patient records have been kept safe.
If you have any concerns, please do speak to the person working with you. Thank you for your understanding and patience during this period.
A great place to work
Our ambition is to create a great place to work with a shared sense of pride and ambition. Our staff are pivotal in everything we do.
We are committed to involving them fully in the development of our Trust and our services. Play a part in building a centre of excellence in the field of mental health and learning disability and we will do everything we can to support and develop you.
Our charity gives hope and support to those with mental health and learning disability needs. Funds make a difference to the people we care for and provide a platform which encourages recovery.
We support a wide range of studies, from mental health to eating disorders to dementia. The studies we support can involve; filling in questionnaires, trialling medication or lifestyle/care interventions.
We are committed to working Together in everything that we do to work in partnership and involve those who use our services and their carers in service delivery and improvement.