Deaf resources
Studies show that Deaf people who use British Sign Language (BSL) are twice as likely to experience mental health problems compared to the hearing population.
Contacting us
You can reach us using InterpretersLive! video relay service, available seven days a week between 8am and 8pm. You sign in British Sign Language (BSL), and a remote BSL/ English interpreter will connect you to our team.
How does it work?
- You connect to a BSL/ English interpreter who can see what you sign.
- The interpreter calls us and relays your message.
- You will see the interpreter sign our reply directly on your screen.
You can also pre-book BSL video interpreters or other types of remote communication support anytime, anywhere, via any video platform.
Need urgent support or in crisis?
Use the SignVideo app or website to contact NHS 111. The NHS 111 team will connect you with us using a video BSL/English interpreter.
Accessing InterpretersLive!
Using a phone or tablet
- Download the InterpretersLive! app to your phone or tablet
- View the guide to getting started
- Watch the video on getting started with the app
Using a computer (Windows or Mac)
- For Devon Partnership NHS Trust: Connect to a BSL/English interpreter
- For TALKWORKS: Connect to TALKWORKS through a BSL/English interpreter
For answers to common questions, visit the InterpretersLive! FAQs.
Talking therapies in BSL
NHS England partners with the Deaf health charity SignHealth to provide talking therapies in British Sign Language (BSL). This means you can receive support directly from a therapist who signs.
More information on mental health in BSL?
Looking for more resources in BSL? SignHealth offers a large library of videos and self-help guides.