Alzheimer’s,Memory loss

CareCoach

Calling for participants until

01 Apr 2026

Participant type

Adults

Rewards

£20 voucher upon completing 6 month follow up

Overview

Testing the clinical and cost-effectiveness of an online support package (CareCoach) for family carers of people living with dementia. 

Summary

People who care for people living with dementia (who we refer to as carers or caregivers) need to have information and skills to manage and support the day-to-day care they provide. The aim of this study is to test the effects of using an online support package for carers called CareCoach. In other words, the study will test whether CareCoach has an effect on carer's sense of being able to care well, their mood and quality of life. We must test this before we can make it available to people across the UK. This study is part of the CareCoach Research Programme.

What is CareCoach?

CareCoach is adapted for people in the UK from a programme developed in the Netherlands (called 'Partner in Balance'). CareCoach is a self-management package designed for carers. It has been co-developed with carers and dementia experts and is made up of online learning modules which focus on helping carers develop knowledge, skills, and confidence to manage and support the care they provide a person living with dementia. Carers using CareCoach are also supported and guided by a 'coach' (health, social care or dementia charity worker).

If you are interested in this study or would like any more information, please contact 01392 674117 or email dpt.researchadmin@nhs.net

Please look at the study website for more detailed information: 

What will happen if I decide to take part?

If you agree to take part, you will be asked some questions to check that you are eligible to take part. If you are eligible, you will be asked to provide your contact information, such as your name, email, telephone number, and postal address. Then we will ask you to agree (consent) to take part and complete a questionnaire.

The questionnaire will ask you questions about yourself, your wellbeing, the care and support you give, and the person living with dementia who you care for. You can choose to complete the questionnaire online or on paper via post.

When this is complete, you will be randomly allocated to either the CareCoach group OR usual care group. The group you are allocated to is chosen at random (like tossing a coin) by a computer. Both groups are important so we can test the effects of CareCoach. People in both groups can continue to access any support they are currently receiving during the study. Both groups will be involved in the study from the time of agreeing to take part, for 6 months. The study can all be completed at home (no travel necessary). The research team will contact you according to your contact preferences, but may call, text, email, and/or write letters to follow-up with you during the study.

If you are allocated to the CareCoach group, you will be given a link and login details to the CareCoach online platform. You will also be assigned a coach. Your coach will be a member of staff from a health, social care or dementia charity organisation. They will arrange an introductory meeting with you via video-call lasting around 1.5 hours. During this meeting, the coach will help you choose online learning modules according to your needs. Following this meeting, you will be asked to work through the modules in your own time (e.g., 10-60 minutes per week) over eight weeks. The coach will be available to assist you for 8 weeks. On the final week, you will meet with your coach again via video-call for up to 1.5 hours to review your progress and experience using CareCoach. You will have access to the CareCoach online modules only until the end of the study and for 6-months after this. With your permission, the occasional meeting you have with your coach may be observed by a researcher for quality assurance and research purposes.

If you are allocated to the usual care group, you can access any local or national organisations supporting carers and people living with dementia that is normally available to you. At the end of the study, you will be offered access to the CareCoach online learning modules only for 6-months after the end of the study.

Follow ups

To test the effects of CareCoach, both groups will be asked to complete a similar questionnaire to the one you completed at the beginning of the study at two time points: around 10 weeks and 6-months after you started the study. It's very important that you complete both questionnaires, no matter which group you're in or if your caring situation changes. After you finish the final questionnaire, we will give you a £20 gift voucher to thank you for taking part in the study.

Am I eligible to take part?

We are inviting people who currently support a person living with dementia. To take part, you must be:

  • 18 years or over
  • Living in the UK
  • Currently providing care/support for a person living with dementia, who has been diagnosed with dementia in the last five years
  • A family member, for example, spouse, sibling, son, daughter or have a close personal relationship with the person living with dementia
  • Looking to learn new skills and knowledge to cope well while caring for someone living with dementia.

The person living with dementia must not be living in a care home. You will need to have access to a device with a camera and microphone which connects to the internet, such as a laptop, tablet or smartphone. 

CareCoach is only available in English. For this reason, you must be able to understand English, or have a family member or friend who can help you throughout the study.

Multiple members of the same family (e.g., those caring for the same person living with dementia) should not sign up to the study.

Meet the researcher

Daniel Scott

Daniel Scott is a Research Practitioner at Devon Partnership NHS Trust and has been part of the team for five years. He is currently leading work on the STABILISE project, which investigates whether a new form of talking therapy can help with inter-episode symptoms in bipolar disorder.

In addition to STABILISE, Daniel supports other studies within the portfolio, including Therapy Match-D and CareCoach. He also enjoys contributing to the team's communications and promotional engagement work.

Outside of research, Daniel is a facilitator for the local Andy's Man Club group.

Daniel Scott

Collaborators

National institute for health and care research logo

University of East Anglia logo

University of Exeter logo