Peer support

We recognise the unique power of lived experience in transforming mental health care. Peer support began in 2017 through the Together Programme with just a few roles. Today, over 45 peer support workers (PSWs) are part of our teams across acute, forensic, community, crisis, rehabilitation and specialist services such as perinatal, eating disorders and the gender identity clinic. 

PSWs use their own experiences of recovery to support others, offering hope, understanding and partnership. Their work is person-centred, focusing on building equal relationships and helping people define what recovery means for them. They offer real-life examples that inspire hope and possibility. 

Integral members of our teams

Peer support workers are integral members of multidisciplinary teams, working alongside people one-to-one and in groups. Their support complements clinical care by helping people reconnect with daily life, build resilience and plan for their recovery. 

Guided by NHS England's Core principles, peer support bridges the gap between clinical expertise and lived experience. It creates deeper, more meaningful connections, helping people feel truly understood and supported as they move towards better mental health. 

Peer support is a vital part of delivering outstanding, compassionate care across our organisation.

While peer support workers can contribute valuable insight through collaboration, engagement and involvement activities, it is important to recognise that their primary role is as professionals within multidisciplinary teams. Their time and expertise should be protected to ensure they can fulfil their core responsibilities effectively.

Together network

The Together network offers a rich, diverse pool of experts by experience (EbyE), each bringing unique perspectives and skills that may not be available within individual service teams. By drawing on this network, services can access a broader range of lived experience, ensuring involvement activities are informed by people with the most relevant insights, rather than relying on a single staff member to meet all involvement needs.

Although peer support is part of the wider Together Programme, it is essential to understand and respect the difference between the roles of peer support workers and experts by experience. Peer support has grown significantly within our organisation, becoming a well-established and recognised profession with clear career progression and development pathways.

Looking ahead

Looking ahead, a dedicated Peer Support Strategy is planned for development by the end of 2025. This strategy will further explore the distinction between peer support and the Together Programme, while setting out our future vision and commitments to continue growing the peer support workforce across the Trust.