Service details

How we can help

We will work with you before you leave custody or an immigration removal centre (IRC) to support your transition to community-based services and to safeguard the health gains you have made.

Our aims are also to:

• Increase access to and uptake of healthcare or relevant support services for individuals who have identified health needs upon release from prison or IRCs who would otherwise struggle to engage
• Ensure that the health needs of individuals who are leaving prison or IRCs are met
• Support a safe transition from prison or IRC to community-based healthcare and support services in England
• Provide follow-up to ensure engagement is maintained.

We offer you:

• Initial assessment of your referral, with your consent
• A fully holistic service that meets your individual circumstances
• Support and release planning for up to 12 weeks prior to release or as soon as you are referred within the 12 weeks prior to your release
• Up to six months post-release support, or until all health care needs are met
• A minimum of two face-to-face appointments prior to your release or a combination of virtual, telephone and face-to-face
• A named reconnect member of staff who will work with you prior to, and upon release.
• Work in a trauma informed way that understands your difficulties and experiences
• Support to coordinate services when you are being held outside of your home area.

Whilst our reconnect service is not a clinical service we do offer liaison, advocacy, signposting and support to help you engage with community services.