Primary care liaison nursing team

Who is the service for?

We help and support people (over 18) with learning disabilities to access mainstream health services.

How do you access the service?

Anyone can refer to the team by contacting your local service.


We usually offer a 9:00am – 5:00pm Monday to Friday service, but may be able to visit or offer specific support that falls outside of these hours on occasions.

What we offer

  • We aim to support people with complex health needs, who may find it difficult to access and engage with mainstream health services.
  • We can offer help with de-sensitisation for particular health tests or procedures, for example, blood tests, CT scans.
  • We can provide advice and support and signpost to appropriate services when required.


  • Our Team will complete an initial assessment to find out what help and support the person will need. We use different assessments, depending on what the person is needing help with.

Care plan

  • A care plan will be developed with the person to agree what help and support will be offered and how this is going to happen.
  • The care plan will be reviewed with the person (and carers if appropriate) to monitor progress.


  • When the treatment has been completed, the care plan will be reviewed again and the person will be discharged from the Primary Care Liaison Nurse Team.

Who you will see?

When you are referred, you will see a primary care liaison nurse, who will come and meet you. You can have a friend or carer with you if you want to.  

Getting involved

We are keen to make sure that people who use our services are offered the opportunity to be involved in helping improve the services we provide.

Please let us know if you would like to help or have some good ideas to share with us.