The West of England Specialist Gender Identity Service offers assessment and support to people aged 18 and above with Gender Dysphoria.
Gender Dysphoria is a condition where a person experiences discomfort or distress because there’s a mismatch between their biological sex and gender identity. It is sometimes known as gender incongruence. 
You can find out more about this on the NHS website here
Our team will complete a full assessment of people referred to us which includes looking at mental, social and physical health.
Once the assessment stages have been completed and you have a diagnosis, and you are ready to move forward with treatment, we can start you on our care pathway.

Waiting times

We apologise for any confusion due to recent updates to this website. We endeavour to improve our communication and your feedback has been invaluable.

Please continue to consult the website for updates on this information. Please do not telephone The Laurels regarding waiting times as reception staff are only able to provide the information which is updated on the website.

If you have been referred to us after June 2016 we are currently unable to estimate your waiting times.

We have now started a new assessment process to address our waiting list which we hope will streamline our waiting times for all those who have been referred to us. While we implement these changes we thank you for your patience.

Again, we apologise for our lengthy waiting times.

Waiting time information last updated: 4 October 2019.

We endeavour to update this information on a regular basis.