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World Wellbeing Week – Devon Wellbeing Hub

Posted by Devon Partnership Trust in Mental health on 17th June, 2021

This week is World Wellbeing Week; a time to check in with ourselves, as well as friends, colleagues and loved ones. In our demanding roles within the NHS, healthcare, social care or the police, it can be easy to put our own needs behind those of the people we are supporting or caring for, but it’s important to look after ourselves too. Devon Wellbeing Hub is here to support colleagues who are struggling with any element of their wellbeing at all, from pressures at work or issues in your home life to money or health worries.

Colleague Wellbeing Practitioner Caroline Welsford writes about her role within the Devon Wellbeing Hub, and what to expect when getting in touch for support.


“We have had a tough year working throughout the pandemic, let alone the other challenges we might have been going through personally. In fact, the NHS staff survey found that 44% of NHS staff have felt unwell from work-related stress in 2020, which is the highest rate recorded in the last five years. Devon Wellbeing Hub has been set up to help you navigate your stress or other wellbeing worries and take positive action both within and outside of the workplace to improve your stress levels. 

“I am one of the Psychological Wellbeing Practitioners within Devon Wellbeing Hub. My role is to listen to your story so that we can start the process of making some positive change together. Here is a bit more detail about what to expect during an initial assessment and follow up:

“Firstly, I would find out about your situation and what is causing you to feel stressed. We would then work out how other parts in your life may be affecting you, whether it may be the COVID-19 pandemic, work, family, friendships, physical and psychological health, hobbies/interests, finances, housing or any other issues. It may be really clear to you what is causing you to feel stressed or perhaps you have no idea.

"Many people I have worked with so far have mentioned that talking it through with someone with no judgement has been really helpful to identify their difficulties or highlight solutions."

“Towards the end of our first 45 minute assessment, we will then create an action plan known as a ‘Colleague Wellbeing Plan’. Together we will write down steps that you, your employer or the Wellbeing Hub need to take in order for you to improve your wellbeing. I will ask you if there is anything you think you could change or do to improve your situation. It could be that you realised you want to get back in shape, or want to spend quality time with friends and family, or that you just need a bit of “me time”. 

“I can also suggest other services or support that is available which you may not have heard of or utilised. Within the Wellbeing Hub, we also have a team of Chaplains who are also able to offer their services where appropriate. If there a clear need for a particular service, we will aim to arrange this support. We can refer you to a wide range of services that can give you the support you need. 

“The last part of the action plan is around your employer supporting you. We can discuss what your employer could do to support you better within the workplace - perhaps regular supervision meetings are needed or you need time from work for appointments. We can discuss how your employer can support you. 

“We know it can be hard to discuss personal difficulties with your employer so we have tried to make it easier for you through the use of a letter. We will write a letter detailing what you feel could be done in the workplace so that you feel better supported. We may add some discussion points so your employer can have these conversations with you, such as “how can your manager support you better”, “what are your triggers in the workplace?” etc. We can send this to your employer on your behalf if you wish, you can give it to your employer personally or you may not even want to use this letter. We want to give you the control around your wellbeing but also support you where needed. 

“Once we have completed the action plan, we can then start working on it. Colleagues who we have supported though the Hub have already mentioned that the action plan alone has helped them to feel more positive. We will likely book in a follow up appointment with you so that you have time to review the action plan we have written and give you chance to make any changes or ask further questions about the plan and support available.

"So far, we have had some really positive feedback about the Devon Wellbeing Hub, so if you’re feeling even a little stressed, do book an appointment, as there is lots of support available for you to access.”

If you think that you could benefit from support, please do get in touch with the Devon Wellbeing Hub. The Hub offers support to teams as well as individuals, so if your team has been impacted by the COVID-19 pandemic and would like an opportunity to work through your worries as a team, get in touch today.

The Hub operates between 9am and 4.30pm Monday to Friday, and the team aim to respond to any emails or messages received out of hours on the next working day.

Now more than ever, it’s important to look after our wellbeing, so get in touch by emailing, or by calling on 0300 303 5455.