Posted on 22nd March, 2012
The Patients Association is carrying out a project on behalf of Devon Partnership NHS Trust that will improve the way the Trust communicates information about medications to people who use the Trust’s services. We know that many people who are prescribed medication so not know what the medication is for and often find it difficult to ask questions about this. It may be useful have better information about the benefits, risks and side effects of the medication as well as how and when is the best time take to it . We want to hear your views about what is happening now and your suggestions for improvements. As part of this project the Patients Association is conducting 15-minute telephone interviews with people who use Adult and/or Specialist Mental Health Services, to find out your views and will also run a focus group on this topic in February or March 2012. The Patients Association is an independent organisation and will produce a report for the Trust with recommendations at the end of the project but no names will be mentioned and all the interviews will be kept anonymous. The Trust will report on what action they will be taking in response to our recommendations. We really need your help with this so if you are interested in taking part in the interview and / or focus group, please telephone the Patients Association helpline 0845 6084455 and give your name and phone number for Heather Eardley, South West Regional Manager or email Heather@patients-association.com.