We spoke to a healthcare colleague about the pastoral support she received from Jez Brown, Lead Chaplain, at the Devon Wellbeing Hub. She told us what her sessions involved and why she found them beneficial.
Why did you contact the Devon Wellbeing Hub? What made you reach out for help?
I was struggling with a few issues around bereavement and family issues.
How easy was it to book an appointment?
Very easy. I initially reached out to Jez in an email when I was really struggling and this was important for me.
What did your Colleague Wellbeing Assessment appointment involve?
During the first meeting we went over what I wanted to discuss, we then looked at different options. I was offered other support and had a choice, however I wanted to speak with chaplaincy as it fitted with my needs. I was very satisfied with all appointments.
What did your appointments with the chaplaincy service involve?
Lots of problem solving, a safe space to talk about some really upsetting things and reflection. These sessions were so important to me to be able to make sense of things and find a way forward and to talk through certain feelings. I think I had seven sessions in total.
I worked at my own pace and booked appointments to suit me for when I felt ready to talk. I felt valued and listened to. I was able to speak openly and was taken seriously.
Have you been able to make changes to improve your wellbeing since visiting the Hub?
Yes, significant changes which have improved my mental health. The changes I made were huge and the outcome was what I needed to happen. I don’t think I would have made the changes without the support I received.
Would you recommend the Hub to colleagues?
What advice would you give to people who may be struggling?
Don’t be afraid to reach out. If things are getting too much, talk about them.
Any other comments about experience?
I want to thank Jez for his support and kindness when I needed it the most. I found each session really useful, thought-provoking and incredibly supportive.
Jez said: “Our Chaplaincy team are here to support you on a one-to-one basis with a range of life issues, such as stress, loneliness and bereavement. We support colleagues from all cultures, traditions and faith backgrounds, as well as those who have no religious beliefs. Our offer of pastoral care, providing a listening ear and emotional support, is not limited to a fixed number of meetings. Please don’t hesitate to contact us.”
Get in touch:
If you work in healthcare, social care or the police in Devon and are interested in our chaplaincy support, the Hub’s Colleague Wellbeing Practitioners can discuss your needs and make a referral on your behalf. Please get in touch by calling 0300 303 5455, email firstname.lastname@example.org or fill out the simple referral form on the Devon Wellbeing Hub website.