Social Media Guidelines


Devon Partnership NHS Trust social media procedure


All Devon Partnership NHS Trust social media accounts are managed by the Trust’s Communications Team. All posts are created individually and there are no feeds connected to the accounts. You can view a list of all our social media accounts here.

Posts


Devon Partnership NHS Trust will generally post updates during normal office hours. They will include:

  • news releases and events relevant to people and services in Devon 
  • general information about mental health and learning disability 
  • ‘retweets’ or 'likes' of other posts from health and social care agencies, voluntary sector organisations and partners such as Time to Change.

Mentions of information from other organisations do not necessarily endorse the origin.

Following


Devon Partnership NHS Trust will follow users who are relevant to the organisation. These include health and social care agencies and voluntary sector organisations. The Trust does not automatically follow people or organisations that follow the Trust – it follows those people and organisations which are relevant and appropriate to its work. Following other people or organisations does not imply endorsement of any kind on the part of the Trust.

Availability


The Trust monitors and updates its accounts most weekdays, between 8am and 4.30pm. No responsibility is accepted for lack of service during internet downtime.

@replies and direct messages


The sites are set up for communication of relevant news to the Trust’s members, staff, stakeholders and the general public. You are welcome to leave comments, unsuitable comments will be reported.

Please note that we are unable to give medical advice via social media.

Media


If you are a member of the media and have a query or concern, please contact the Communications Team on 01392 208693 or email dpn-tr.communications@nhs.net