Making contact if you are Deaf

You can contact us using a British Sign Language (BSL). Just use the InterpretersLive! service, provided by Sign Solutions.

The InterpretersLive! service is available 7-days-a-week between 8am and 8pm.

You can also pre-book BSL Video Interpreters and other types of remote communication support for anytime and anywhere via any video platform.

What do I need?

Phone or tablet

Computer (Windows or Mac)

Download the InterpretersLive app on your phone or tablet (opens a new window)

Click to connect to a BSL/English interpreter via your computer (opens a new window)

Guide to getting started on your mobile
Video on getting started with the app


How does it work?

  • You connect to a BSL/English interpreter who can see what you sign.
  • BSL/English interpreter calls us and relays what you sign.
  • On your screen, you can see the BSL/English interpreter sign our reply. 

You can find out more about the InterpretersLive! service (FAQs)